What a rekey actually changes
In a conventional compatible cylinder, rekeying changes the internal arrangement so a different key operates it. The old key should no longer work in that cylinder. The visible lock can often stay in place, provided it is suitable and in good condition.
That is why a rekey and a new lock are not the same purchase. Rekeying does not repair a cracked housing, a failing mechanism or a badly fitted door. It also does not cancel a building entry fob or change a separate digital access system.
Before choosing the work, list the doors and identify the locks on each. One front door may have more than one cylinder. A second entrance or garage access door can easily be missed when the conversation begins with "the house keys."
A moving-day question worth asking
You cannot tell how many copies of a key exist by looking at the keys handed over to you. If you have just taken possession of a home or business, changing the relevant access gives you a clearer starting point.
In a Bronx rental, co-op or managed building, check who is responsible for the hardware before arranging changes. Your apartment cylinder and the shared lobby system can fall under different rules. If someone else needs to approve the work, arrange that before the visit.
For businesses, decide whether everyone needs the same access. Giving one key to the whole team may be convenient, but a staff entrance and a restricted office can have different needs. A useful rekey plan starts with people and doors, not just a key count.
What if the current lock is already troublesome?
If the key sticks, the cylinder turns loosely or the door needs lifting to close, bring that up first. Rekeying a failing lock may leave the underlying problem exactly where it was. Our lock repair service looks at the hardware and its fit before the next step is agreed.
Several compatible locks can sometimes be set to work with one key. Compatibility must be checked; locks from different systems cannot simply be assumed to match. We can discuss what is practical without promising that every door can share a key.
When you call LockReach, say how many doors are involved, whether you have a working key and what prompted the change. From there, we can discuss the visit, the expected scope and the price before work begins.